Complete Control in One Console

The Pixup Play back office gives operators live KPIs, player and KYC management, bonus administration, risk controls and custom reporting in a single console — reading the same data the platform runs on rather than a nightly export.

That distinction is the whole point. A dashboard fed by an overnight job tells you what happened yesterday. Fraud, bonus abuse and payment failures need to be visible while they are happening.

What it covers

Real-time dashboard — live KPIs across brands and markets.

Player management — accounts, KYC queues, segments, limits and history in one place.

Bonus and promotions — campaigns across every vertical, with cost and uptake visible per campaign.

Reports — standard and custom, exportable, built against live data.

Risk management — fraud detection, exposure limits and alerting.

System management — CMS, configuration and integrations.

Roles and audit

Access is granular. Support staff see what support needs; finance sees finance; nobody has more than their role requires. Every action is logged with a full audit trail — required by most regulators and useful long before a regulator asks.

Frequently asked questions

What does an iGaming back office do?

It is the operator’s control panel: live performance data, player and KYC management, bonus administration, risk controls and reporting, in one interface across brands and markets.

Is the data real-time?

Yes. The console reads the same data the platform runs on rather than a periodic export, so fraud and risk are visible as they happen.

Can I build custom reports?

Yes. Standard reports cover common needs and custom reports can be built against live data and exported.

Does it support multiple brands from one login?

Yes, with permissions controlling which brands and markets each user can see.

Is there an audit trail?

Yes. Every action is logged with user, timestamp and change detail.